Job Description

Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Operations Coordinator for a contract position! Interested? Get more details below.

• Contract Duration: 10 months
• Worksite Location: Minneapolis, MN
• Compensation: $21.00 per hour

What you’ll do as an Operations Coordinator:

• Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
• Monitor task boards and assigned email accounts to respond to customer and carrier requests
• Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
• Follow through on customer or carrier requests to ensure satisfaction
• Validate and ensure the accuracy of load data in systems according to CHR and customer standards

What you need to become an Operations Coordinator:

• High school diploma or GED
• Previous customer service experience
• Ability to work evenings and/or weekends (select roles only)
• Basic proficiency in Microsoft Office Suite of programs preferred
• Previous customer service experience in a call center or similar environment preferred
• Demonstrated communication, prioritization, and time management skills
• Prior work experience that required attention to detail and accuracy

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:

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