Job Description

Position Overview:

The Transplant Quality Specialist will support designated Organ Transplant Programs by ensuring regulatory compliance and leading quality improvement initiatives. Responsibilities include:

• Oversight of adherence to regulations (OPTN/UNOS, CMS, Joint Commission, Intermacs, ESRD Network)
• Leading internal investigations and corrective action planning
• Participating in Root Cause Analyses (RCAs) and on-site surveys
• Conducting chart audits and reporting data via the MOTC dashboard
• Providing statistical reports and identifying performance improvement opportunities
• Collaborating with transplant leadership and physicians to draft and revise clinical policies

Top 3–5 Must-Haves:

• Bilingual in English and Spanish – must be fluent and professional in both verbal and written communication.
• Professional, clean-cut appearance
• Proven experience conducting chart audits using Electronic Medical Records (EMR)
• Strong skills in data analysis and statistical reporting
• Experience reporting transplant data, ideally using clinical dashboards
• Excellent organizational and analytical skills
• Ability to multitask, manage time effectively, and perform well in a fast-paced, team-oriented setting
• Comfortable working collaboratively with physicians and operational leadership

Nice-to-Haves:

• Familiarity with transplant regulations (UNOS/OPTN, CMS, ESRD Network)
• Experience with healthcare quality improvement initiatives
• Participation in RCA investigations or survey readiness (e.g., Joint Commission, CMS audits)
• Policy writing or documentation experience in a clinical/transplant setting
• Knowledge of healthcare analytics software or dashboards

Required Experience & Education:

• Minimum 2–3 years of relevant experience in healthcare or a quality-related role
• High School Diploma is required; a Bachelor’s degree (nursing, health admin, or related) is preferred
• Clinical or transplant background is beneficial, but not required for this non-clinical temp role.

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