Technical Support Representative Job at Honda Aircraft Company, Greensboro, NC

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  • Honda Aircraft Company
  • Greensboro, NC

Job Description

General Summary:

This position provides aircraft technical assistance and guidance to Honda Aircraft customers and service facilities.

Duties & Responsibilities:

  • Serves as technical support subject matter expert.
  • Works directly with Honda Aircraft customers and service facilities regarding technical support.
  • Maintains the customer database for accurate tracking of all field issues identified and resolved.
  • Maintains the reporting database to ensure all requirements are met in accordance with Title 14 CFR Part 21.3.
  • Coordinates instructions for Continued Airworthiness updates based on customer feedback.

Education, Work Experience, Certification and/or Licensure:

  • Associate’s degree in aviation related field strongly preferred.
  • High School diploma or equivalent required.
  • A&P license is strongly preferred
  • 10+ years’ experience in the aviation/aerospace industry.

Knowledge, Skills and Abilities:

  • Experience with FAR Part 145 repair station requirements.
  • Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
  • Understanding of operations under FAR Parts 91 and 135.
  • Familiarity with EASA and CAA requirements.
  • Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, ICAs, Engineering reports)
  • Technical knowledge in aircraft electrical and avionic systems
  • Technical knowledge in aircraft mechanical systems

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Ability to work in a fast-paced environment
  • Some travel may be required

Job Tags

Work experience placement,

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