Job Description

Do you have a passion for human factors research and usability engineering? Join Gilero’s team that is designing and developing innovative medical and drug delivery devices that help improve lives! With a passion for innovation and a commitment to excellence, we help bring life-enhancing products to market efficiently and effectively. Join our team as a Senior Human Factors Engineer and be responsible for supporting human factors research and usability engineering throughout the medical device development process.

If you thrive in a fast-paced, collaborative environment and like ensuing high-quality outcomes working with customers, end-users, vendors, and internal teams, this is the opportunity for you. Join us and be part of a company that values innovation, integrity, and excellence!

Responsibilities

• Support Gilero’s user-centered design process by providing human factors and/or usability engineering expertise to a wide range of medical devices and combination products
• Perform various research activities that characterize users and use environments, including generative/exploratory research, contextual inquiry, ethnographic research, anthropometric research, literature reviews, existing body of knowledge research, and persona development
• Conduct a variety of usability evaluation activities, including concept/prototype evaluations, formative usability studies, and human factors validation (summative) studies. Create study design and develop study-related documentation, including protocols, participant screening materials, informed consent forms, questionnaires, etc.
• Perform a variety of user-focused analyses, including usability analyses, hierarchical and PCA-based task analyses, workload analyses, heuristic analyses, anthropometric assessments, ergonomic assessments, and use-related risk analyses (URRAs)
• Conduct (“moderate”) usability test sessions with participants, including performance observations and in-depth interviews, in simulated use scenarios and/or direct observation in the field, and capture test data with rigor and attention to detail
• Analyze data and generate reports based on study findings, translating detailed information to team members, customers, and other stakeholders
• Provide guidance and input to product development teams that are creating user interfaces and instructions-for-use (IFUs), based on user-centered design principles and best practices for ergonomics and human factors
• Support business development activities by contributing to proposals and project plans

Skills/Qualifications:

• MS/BS/BA in a human factors-related discipline, such as engineering, psychology, design, and/or health sciences, with human-centered focus and expertise
• 4+ years’ relevant experience (MS), or 5+ years’ relevant experience (BS/BA)
• Ability to apply user-centered design and usability engineering principles to the product development process for medical devices
• Familiarity with FDA guidance for human factors and the IEC 62366 standard
• Ability to work effectively alone, and work effectively as part of teams that may be distributed across multiple time zones
• Ability to interface with customers and stakeholders in a highly professional manner
• Demonstrated reliable expertise associated with usability testing, including interacting with study participants of various types in a highly professional manner, along with consistently producing valid root cause analyses from interviews with end users
• Excellent observational skills, communication skills (verbal and written), and commitment to scientific rigor
• Proficient computer skills, including Excel and Word. Experience with Adobe’s design tools, such as InDesign and Illustrator, a plus

Personal Attributes:

• Meets Gilero Core Values of Collaboration, Integrity, Innovation, and Excellence
• Passionate advocate for the best interests of patients and end users, including for their safety, performance, and experience
• Comfortable and productive in a fast-paced, entrepreneurial environment
• A self-starter seeking a career opportunity with potential for internal advancement, seeking responsibility for core activities and providing high quality service to internal and external clients
• Follows established policies and procedures, while contributing to continuous improvements

Eligibility To Work:

• Applicants must be permanently authorized to work in the United States without the need for employer sponsorship now or in the future.
• Gilero does not offer sponsorship for employment authorizations (work visas).
• We are an E-Verify employer and confirm work authorization for all new hires.

Why work at Gilero?

Founded in 2002, Gilero, a Sanner Group company, is an international contract engineering firm that specializes in the design, development, and manufacturing of novel medical devices and drug delivery products. At Gilero we are proud of the culture we have built that directly reflects our values of excellence, integrity, innovation, and collaboration. Motivated by our purpose to benefit people and improve patient outcomes, our team continue to grow at a rapid pace. US locations include Carlsbad, CA; Chicago, IL; as well as NC locations in Raleigh, Durham, Greensboro, and Pittsboro.

You will enjoy an annual bonus plan, Medical (3 BCBS plans to choose from), Guardian dental and vision, company provided life insurance, short-term and long-term disability, 401(k) with a match the first month you start with a zero-vesting period, and access to LinkedIn learning for personal and professional development.

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