Job Description

The Revenue Operations and Backlog Enablement Specialist is responsible for ensuring operational visibility, execution against backlog, and alignment of cross-functional teams to drive predictable revenue and customer delivery. This role sits at the center of our Sales, Finance, Operations, and Commercial Operations teams, acting as a key driver of process excellence, backlog management, revenue recognition accuracy, and Sales & Operations Execution (S&OE) alignment. This individual will drive visibility, accountability, and execution across multiple teams, while improving processes that directly impact product shipments. This role will report directly to the Medical S&OP Manager and will be located onsite full-time in Melbourne.

Key Areas of Responsibilities:

• Revenue Recognition and Backlog Management
• Manage and maintain backlog reporting to ensure accuracy, visibility, and timely execution of orders
• Partner with Finance and Commercial Operations to support accurate revenue recognition processes
• Identify and escalate backlog risks or revenue-impacting delays
• Coordinate backlog review cadences with key stakeholders (Sales, Finance, Operations, Commercial Operations)
• Responsible for leading and coordinating update meeting with Senior Leadership
• Enablement and Process Optimization
• Develop and maintain process documentation around backlog management, order flow, and revenue recognition requirements
• Enable Sales and Operations teams with tools, dashboards, and best practices to improve backlog management
• Serve as a point of contact for order management process questions and enablement needs
• Sales & Operations Execution (S&OE)
• Own S&OE process and cadence, including preparation of reports, meeting decks, and action tracking
• Partner with Supply Chain, Manufacturing, and Sales to ensure alignment of supply/demand planning with revenue targets
• Monitor key metrics (backlog aging, order status, shipment tracking, revenue conversion rates)
• Cross Functional Collaboration
• Work closely with Manufacturing, Finance, Supply Chain, and Commercial Operations to drive operational alignment
• Drive continuous improvement projects to simplify and streamline Rev Ops processes

Knowledge, Skills and Experience:

• Bachelor’s degree in supply chain management, business administration or engineering

•3+ years of experience in Revenue Operations, Sales Operations, Order Management, Finance Operations, or related roles

•Strong understanding of revenue recognition principles and backlog management best practices

•Experience with CRM and ERP systems (Salesforce, Visual, D365 etc.)

•Excellent Excel/Google Sheets skills; data analysis and reporting experience

•Strong communication, organizational, leadership, and project management skills

•Ability to thrive in a fast-paced, cross-functional environment

•Strong attention to detail with a problem-solving, proactive mindset

•Strong financial acumen with experience in inventory management What will put you ahead (Desired):

•Experience supporting S&OE or Sales & Operations Planning (S&OP) cadences

•Familiarity with reporting tools (PowerBI, Tableau, etc.)

• Knowledge of Lean Manufacturing applications and concepts

• Experience in a global or matrixed organization

•Exposure to SaaS or manufacturing industries is a plus

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