About BeHeard:
BeHeard is a seed-stage company located in the Bay Area, founded by Mayank Mehta and Aneesh Karve. BeHeard is a 'superconductor' between businesses and their customers for feedback. We use considerate AI agents to gather deep insights throughout the customer journey, direct executives to improve their offerings, and boost revenues, reimagining what an AI-native feedback would be for businesses.
We are just starting to work with some local and global companies in New York and would love to work with interns who want to learn how companies get going from scratch. You will play a critical role in gathering and analyzing valuable consumer feedback that directly impacts our business success.
Position Overview:
BeHeard is seeking an analytical and creative Retail Strategy & Consumer Feedback Intern to help optimize our approach to gathering in-store consumer insights. This internship is an exciting opportunity for someone interested in strategy, consumer behavior, and how to strategically insert consumer feedback mechanisms into the physical store environments, such as retail, services, restaurants, and more.
In this role, you will study how consumers move through stores and identify the best points of engagement for capturing feedback. You will focus on uncovering where BeHeard can be most effectively integrated into the customer journey to capture high-quality insights, especially for global brands and chains.
Key Responsibilities:
1) Retail Store Observations:
2) Strategic Analysis of Consumer Flow:
3) Develop Feedback Insertion Strategy:
4) Create Strategic Presentations:
What You’ll Gain:
Requirements:
Preferred Qualifications:
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