Director of Food And Beverage Job at Hatley Pointe, Mars Hill, NC

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  • Hatley Pointe
  • Mars Hill, NC

Job Description

Smoke & Timber is the heart of Hatley Pointe’s culinary experience—a place where rustic charm meets elevated mountain dining. We take pride in serving handcrafted food and unforgettable service at the base of our year-round resort. As we continue to grow, we’re looking for a passionate, hospitality-driven Director of F&B to join our leadership team.

Job Summary

The Food & Beverage (F&B) Director is a visionary leader responsible for overseeing all culinary and beverage operations at Hatley Pointe. With a focus on delivering exceptional dining experiences in a four-season destination, the F&B Director ensures operational excellence, innovative menu development, and superior guest service while maximizing revenue and profitability throughout all departments of F&B.

Duties

  • Develop and implement a strategic vision for the F&B operations, aligning with the lodge's brand, mission, and seasonal guest expectations.
  • Lead the F&B team with integrity, fostering a culture of excellence, collaboration, and creativity. Ensure FOH/BOH are communicating to ensure seamless service.
  • Oversee daily operations of the restaurant, bar, banquet services, and room dining to ensure seamless execution and exceptional guest experiences.
  • Develop and maintain high service standards, ensuring consistency across all F&B touchpoints.
  • Collaborate with the culinary team to design seasonal menus that showcase locally sourced, sustainable ingredients.
  • Manage vendor relationships, negotiate contracts, and ensure timely inventory and supply chain management.
  • Prepare and manage the F&B department's budget, ensuring revenue targets and cost controls are met.
  • Analyze sales data, identify trends, and implement strategies to enhance profitability.
  • Monitor labor costs and optimize staff scheduling to maintain financial efficiency.
  • Uphold a guest-first approach by regularly engaging with guests and gathering feedback to refine the dining experience.
  • Lead the team in creating memorable, unique dining moments tailored to seasonal and local themes.
  • Recruit, train, and mentor a diverse and dynamic team of F&B professionals.
  • Conduct regular performance evaluations and provide constructive feedback to promote growth and accountability.
  • Ensure staff are well-versed in service protocols, wine and beverage pairings, and lodge-specific offerings.
  • Ensure all F&B operations comply with local, state, and federal regulations regarding food safety, alcohol service, and health codes.
  • Implement and enforce safety protocols and sanitation procedures.

Skills

  • Proven ability to develop and execute strategic F&B plans in a four-season environment.
  • Exceptional leadership and team management skills.
  • Proficiency in using POS systems for efficient order processing and inventory management.
  • Strong understanding of wine, mixology, and culinary trends, with the ability to create bespoke offerings.
  • Experience in fine dining establishments with an understanding of culinary trends.
  • Ability to lead diverse teams in a fast-paced environment while maintaining high standards of service.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Exceptional communication skills, both verbal and written, to interact with guests, staff, and stakeholders.
  • Financial acumen, including budgeting, forecasting, and P&L management.

This role offers an exciting opportunity for an experienced leader to shape the future of our food and beverage operations while creating memorable experiences for our guests.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

If you are passionate about providing outstanding service in a dynamic environment and have the skills necessary to lead a team effectively, we encourage you to apply for this exciting opportunity as our Director of Food and Beverage at Smoke & Timber.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Shift:

  • 8 hour shift, Evening
  • Work Location: In person

Job Tags

Full time, Local area, Relocation package, Shift work, Afternoon shift,

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