Customer Support Advisor (chat, email) Job at 24, Jersey City, NJ

UWVOWDF0d0tGaVdxT1AwZll0SHU1UDloSlE9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

New Albany Country Club

Massage Therapist Job at New Albany Country Club

 ...is looking for an experienced, skilled, versatile, licensed massage therapist to join our team.*Must be able to work set evening and weekend...  ...Rate of Pay: Hourly Rate plus commissionEDUCATION AND/OR EXPERIENCECertification from college, technical school, or... 

CSS Scientific

Senior Analytical Chemist Job at CSS Scientific

 ...packaging, in-process, and finished products Utilize advanced techniques including HPLC, GC, dissolution, Karl Fischer titration, wet chemistry, and particle size analysis Develop and validate analytical test methods in alignment with ICH, FDA, and USP requirements with... 

Shealy Truck Center Columbia

Diesel Technician Job at Shealy Truck Center Columbia

 ...license is not required, but it is a plus! Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Are you looking for a... 

Altar'd State

Spring 2026 IT Operations Intern Job at Altar'd State

 ...in meaningful ways to those in need. The IT Operations Intern will work closely with the IT Operations team to support and...  ...Senior student, or recent graduate - Computer Science/Engineering, Cyber Security, Information Systems, or related field Previous retail... 

Cardinal Senior Living

Marketing Coordinator Job at Cardinal Senior Living

 ...Marketing Coordinator Entry Level | Travel + Excel + Fun Cardinal Senior Living Full Time - Grand Rapids, Michigan Reports...  ...survey on a computer, not a tablet or cell phone, for the best experience. You can take the survey here: Cardinal Senior...