Call Center Representative Job at Dexian, Plano, TX

UmVSVzNkb0tFQzZxT1BBU1l0dms2dnRqS3c9PQ==
  • Dexian
  • Plano, TX

Job Description

Job Description:

In this position you will be a resource in part of a complete call center buildout.

This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.

Experience:

Required:

  • Strong communication skills-interpersonal, verbal, and written.
  • 2-5 years required experience in a call center, customer service in a medical field, or technical support role
  • Proficient with computers and common Microsoft applications.
  • Critical thinking/judgment and effective problem resolution

Preferred:

  • Sleep study and sleep apnea background or knowledge
  • Multi-tasking skills with proven results.
  • Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

Job Tags

Similar Jobs

TRIO

Interior Design Project Lead - Model Homes Job at TRIO

 ...excited to announce an immediate opening for a Designer in our Model Home Division . We are seeking an experienced, innovative, and...  ...building codes, construction management, and interior design drawings. This individual will lead and direct the work of others... 

Stefanini North America and APAC

Healthcare Content Writer Job at Stefanini North America and APAC

 ...articles based on user-generated content (aka survey results and social comments), news articles, newsletters, and slideshows. Full...  ...audience members for experts to answer; coordinate with social media and newsletter teams on user-generated content ideas Attend and... 

Portico Recruitment - Interior Design Jobs

Midweight Interior Designer Job at Portico Recruitment - Interior Design Jobs

 ...Midweight Interior Designer (Hospitality Focus) Key Biscayne, Miami Position Overview We are seeking a talented and motivated Midweight Interior Designer with a strong portfolio and a passion for hospitality design, particularly in the hotel sector. The ideal... 

Surgical Republic LLC

Part-Time Field Inventory & Warehouse Coordinator Job at Surgical Republic LLC

 ...for a dependable and detail-oriented Part-Time Field Inventory & Warehouse Coordinator to assist with inventory tracking, packing and...  ...attention to detail and ability to follow instructions. Able to lift up to 25 lbs and perform physical tasks as needed. Forklift... 

Considine Search

Legal Pricing and Project Manager Job at Considine Search

 ...Los Angeles, CA or Denver, CO Summary The Legal Pricing and Project Manager supports partners and business professionals across the firm...  ...based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant...