Assistant Branch Manager Job at New Edge Associates a Talent Acquisition Firm, Miami-Dade County, FL

UWVKYjF0OE9FaXVwUGZRZmJkVGw0UDlsS2c9PQ==
  • New Edge Associates a Talent Acquisition Firm
  • Miami-Dade County, FL

Job Description

MUST HAVE BANKING EXPERIENCE

Job Summary

The Assistant Branch Manager plays a key role in supporting the Business Banking Manager. This position is responsible for ensuring smooth day-to-day branch operations, regulatory compliance, and cultivating a culture centered on high performance, collaboration, and accountability. The Assistant Branch Manager leads branch staff in delivering outstanding customer service, growing client relationships, and driving operational excellence.

Primary Responsibilities

  • Oversee daily branch functions including opening/closing procedures, cash handling, and adherence to bank policies.
  • Supervise and support branch employees through coaching, performance evaluations, and professional development in the absence of the branch manager.
  • Partner with the Branch Manager to implement strategic goals and productivity initiatives.
  • Ensure operational efficiency and maintain a consistent, high-quality customer experience.
  • Serve as a key relationship administrator for high-value clients, offering customized banking solutions.
  • Proactively develop strategies for client retention and identify cross-sell/up-sell opportunities.
  • Engage with community leaders and organizations to enhance the bank's presence and generate new business.
  • Ensure full compliance with all regulatory requirements, including BSA, AML, FATCA, and CIP.
  • Manage completion of audits and required compliance reports accurately and on time.
  • Champion a high standard of customer service, resolving complex issues promptly and professionally.
  • Lead initiatives to enhance service delivery and improve satisfaction metrics.
  • Use client feedback to identify opportunities for service improvements and relationship deepening.
  • Represent the branch on cross-functional bank committees and special projects.
  • Act as a visible ambassador of the bank by participating in community events and charitable activities.
  • Identify and pursue sponsorship and partnership opportunities to strengthen community ties and brand visibility.

Skills and Experience

  • Bachelor’s degree in business, finance, or related field (preferred).
  • 5–7years of banking experience, including a minimum of 3 years in a supervisory role.
  • Competent in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with banking platforms, CRM systems, and sales analytics tools.
  • Bilingual (English/Spanish) preferred to support client service and community outreach.
  • Proven ability to lead, coach, and build high-performing teams.
  • Experience in recruiting, training, and evaluating staff performance.
  • Ability to identify client needs and communicate tailored financial solutions.
  • In-depth knowledge of regulatory frameworks, including BSA, AML, FATCA, and CIP.
  • Dedication to maintaining compliance and keeping current with changes in regulation.

Job Tags

Similar Jobs

Adams & Martin Group

Legal Secretary Job at Adams & Martin Group

 ...Legal/Litigation Secretary with 5+ years of experience to support our litigation team. The ideal candidate will be well-versed in court procedures, filing deadlines, and legal document preparation. This is a direct hire opportunity replacing a long-standing employee... 

80Twenty

Industrial Sales Specialist Job at 80Twenty

 ...performing cleaning and environmental equipment, is seeking an Industrial Sales Specialist to sell commercial and industrial powered...  ...growing team. Responsibilities Responsible for selling our outdoor cleaning equipment and heavy-duty combo jet/vac trucks and... 

Russell Tobin

Warehouse Specialist Job at Russell Tobin

 ...material between sites, both physically and virtually. Identify training needs for the team and assist in the training of new-hires and...  .... Learn new processes. Operate equipment including: forklifts, pallet jacks, electric pallet jacks, and hand carts.... 

Canon U.S.A., Inc.

Sr Process Engineer - Semiconductor Equipment Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent...

Ledgent Technology

Salesforce Business Systems Analyst (Local, Onsite) Job at Ledgent Technology

 ...No Corp-to-corp. No 3rd parties . Job Title: Business Systems Analyst (Salesforce Marketing Cloud) Location: 100% onsite in Irvine, CA (only candidates already local to Southern CA will be considered) Employment Type: Contract-to-hire Compensation: $...